End to end implementation of Next Products. Complete ownership of Complaint resolution.
Ensuring collections of dues from assigned schools.
Ability to Lead/Motivate and Coach the Team.
Efficient Vendor Management Skills.
Should manage CRM (Implementation Section, Complaint Section, Timesheet Entry Module &
Report, Usage Data Report, Claims & Imprest Section, Preventive Maintenance Report).
Should conduct PM audit as per the process set for Manager - CMG.
Should plan collection and complaints/installation at the end and beginning of every day.
Should ensure TAT on all installations and support activities.
Need to Adhere to the KRAs.