Monthly review of the agency performance, taking action against the low performer, identifying & suggesting new agency for collection
Checking the fill capacity as per the Avg. Collection Ratio (ACR)
Weekly performance review of the CO’s & keeping close control to ensure the achievement of allocated collection targets
Stock inventory and maintaining the inward and outward register
Liquidation of asset in coordination with broker and HO team and collect payment
Travelling to all the locations within the area on monthly basis & physical review the performance of each field location
Supervision & tight control on the stock inventory & escalate in cases of any deviation
Periodic audit of the receipt books
Daily productivity MIS should be maintained & shared with the higher management along with the analysis
Monthly agency visits mandatory at each location
Monthly team meeting at hub location for performance review & setting the targets for the next month